Privacy Policy

Boutique Eliza values the protection of its customers’ personal data. This Privacy Policy explains how personal information is collected, used, and safeguarded. By using our services, you agree to the practices described in this policy.


Collection of Personal Information

Boutique Eliza may collect various types of personal data to provide customers with the best possible shopping experience. This data may include:

  • First and last name

  • Delivery and billing address

  • Email address

  • Telephone number

  • Payment information


Use of Personal Information

The collected personal information may be used for the following purposes:

  • Processing and shipping orders

  • Managing payments and preventing fraud

  • Communicating with customers about their orders and our product offering

  • Improving customer service and responding to enquiries

  • Sending information about new products, promotions, and events (with the customer’s consent)


Sharing of Personal Information

Boutique Eliza does not sell, rent, or share personal data with third parties, except in the following cases:

  • With external service providers who process payments and deliver orders

  • Where legally required or to comply with legal proceedings

  • To protect the rights, property, or safety of Boutique Eliza, its customers, or the public


Security of Personal Information

Boutique Eliza implements appropriate security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • The use of encryption technologies for payment transactions

  • Limited access to personal data by employees and partners who require the information to provide our services


Retention of Personal Information

Personal data is retained only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.


Customer Rights

Under applicable data protection law (UK GDPR and Data Protection Act 2018), customers have the following rights regarding their personal data:

  • Right of access: Customers may request a copy of their personal data held by Boutique Eliza.

  • Right to rectification: Customers may request correction of inaccurate or incomplete personal data.

  • Right to erasure: Customers may request deletion of their personal data, subject to legal retention obligations.

  • Right to withdraw consent: Customers may withdraw their consent for processing at any time.


Cookies and Similar Technologies

Boutique Eliza uses cookies and similar technologies to improve the user experience on our website. Cookies help remember customer preferences and track website usage. Customers may adjust their browser settings to refuse cookies, but this may affect website functionality.


Changes to this Privacy Policy

Boutique Eliza may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to check this page regularly to stay informed about updates.


Contact Details

For questions about this Privacy Policy or to exercise your rights regarding personal data, you may contact us at:

Boutique Eliza
Email: Service@boutiqueelizalondon.com