Shipping Policy

Shipping Policy of Boutique Eliza

At Boutique Eliza, we aim to provide all our customers with fast and reliable shipping services. This Shipping Policy explains our delivery times, costs, and procedures to ensure the best possible shopping experience.


Delivery Times

Boutique Eliza is committed to dispatching all orders within 24 to 48 hours of purchase confirmation. Once dispatched, orders are typically delivered within 5–14 working days.

Please note that delivery times may vary depending on factors such as:

  • Weather conditions

  • Periods of high demand (e.g., holidays)

  • Customs procedures (if applicable)


Free Shipping

At Boutique Eliza, we offer free shipping on all orders. Regardless of the order value or your location, you will not be charged for delivery. This is part of our commitment to making your shopping experience as convenient and enjoyable as possible.


Shipping Method

All orders at Boutique Eliza are shipped directly from our supplier. This approach allows us to reduce processing times and ensure your products arrive as quickly as possible, while maintaining strict quality control standards for every item shipped.


Order Processing

  • Once your order is placed, you will receive a confirmation email with the details of your purchase.

  • Orders are processed and shipped within 24 to 48 hours.

  • As soon as your order has been dispatched, you will receive an email with a tracking number, enabling you to easily follow your package.


Tracking Your Order

All Boutique Eliza orders include tracking information. The tracking number provided via email allows you to monitor the progress of your shipment directly through the courier’s website, so you always know where your package is and when it will arrive.


Questions and Support

If you have any questions about your order or our Shipping Policy, our customer service team is ready to assist you. You can reach us at:

Email: Service@boutiqueelizalondon.com

We strive to respond to all enquiries quickly and professionally.


Limitations and Exceptions

While we do our best to meet the estimated delivery times, unforeseen circumstances may occasionally cause delays, such as:

  • Customs processes

  • Severe weather conditions

  • Force majeure events

Boutique Eliza cannot be held responsible for such delays but we greatly appreciate your understanding and patience in these situations.


Conclusion

Boutique Eliza is dedicated to delivering an exceptional online shopping experience, including fast and reliable shipping. By following our Shipping Policy, we ensure every customer receives their products as quickly as possible.

For additional information or support, please contact us at:

Boutique Eliza
Email: Service@boutiqueelizalondon.com